Last Mile: Now with blockchain, chatbots and refugees

The top-selling guide to the parcel industry for startups has been revised and expanded to include additional information, such as IBM and Maersk's new blockchain partnership.

The new update also adds expert insights from those catering to the needs of refugees, and the logistical challenges of transporting parcels between camps.

Finally, the update describes the development of our chatbot, Annie, and what startups need to know about chatbots and customer engagement.

Written by founders for founders, Last Mile combines market insights, industry statistics and marketing theories with the practical experiences of startups in the delivery industry.